Healthcare Consulting

Greetings, my name is Kathleen Coughlin, and I am a Licensed Clinical Social Worker in Florida and Virginia. Currently, I offer healthcare consulting services both in-person and via telehealth.

I am an experienced clinical executive with over 15 years of progressive leadership in behavioral health, digital health startups, and healthcare consulting. Throughout my journey, I have established a proven track record of driving national telehealth expansion from 2,000 to 30,000 providers, leading three successful acquisition integrations, and spearheading clinical innovation for high-growth companies such as BetterHelp and UpLift Behavioral Health.

Over the course of my career, I’ve founded, scaled, and successfully exited two multi-site group practices that offered both psychiatry and therapy services. By combining strategic planning, clinical innovation, and operational efficiency, I’ve delivered measurable improvements in access, quality, and patient outcomes.

In collaboration with behavioral health organizations at every stage of growth, I design, build, and optimize high-performing programs. Whether launching a new venture, expanding service lines, or preparing for acquisition, I bring a flexible, results-driven approach tailored to meet evolving business needs.

Specialties include:

💡 Startups & New Market Entry
💡 Program Design (Therapy, Psychiatry, Integrated Care)
💡 Operational Efficiency & Team Development
✅ Increased Revenue
✅ Private Equity Readiness & Acquisition Support
✅ Enhanced Clinical Quality
✅ Streamlined Systems
✅ Strategic Growth & Scaling
🌍 Access Expansion — U.S. & International

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Healthcare Consulting – Concierge Style

Expertise and Specialization: Our consultants possess deep knowledge and extensive experience in key areas of healthcare, including healthcare administration, information technology, regulatory compliance, and financial management. As a result, they offer specialized skills that may not be readily available within an organization.

Objective Perspective: In addition, consultants provide an outside viewpoint, delivering fresh insights and unbiased assessments. This external lens allows for the identification of inefficiencies, process gaps, or improvement opportunities that may go unnoticed internally.

Problem Solving and Strategy Development: Moreover, healthcare consultants excel at solving complex problems and supporting strategic plan development. Their ability to draw upon proven frameworks and experiences from diverse healthcare settings helps craft effective, results-oriented strategies.

Implementation Support: Beyond strategy, consultants assist with implementation—training staff, restructuring workflows, and integrating technologies. Thus, they ensure that recommendations are not only insightful but also actionable.

Cost Efficiency: Furthermore, hiring consultants can be more cost-effective than employing full-time staff, especially for short-term or highly specialized projects. Consequently, organizations gain access to high-level expertise without incurring long-term costs.

Market Insights: Additionally, consultants provide a macro-level view of industry trends, best practices, and benchmarks. They help organizations understand how competitors operate and bring attention to emerging innovations in the healthcare space.

Change Management: Finally, implementing change within healthcare organizations can be disruptive. In these moments, consultants play a vital role in easing transitions, mitigating resistance, and facilitating smooth, effective organizational change.

Concierge Style Coaching Sessions Available

As a healthcare consultant, I bring a combination of specialized knowledge, objectivity, & strategic thinking that can help healthcare organizations navigate challenges, improve efficiency, and achieve their goals effectively. Schedule a consultation today or email kcoughlinlcsw@gmail.com. I can be reached by telephone or WhatsApp at +1-610-248-0059.

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“Starting your practice is a Decision, growing your practice requires Vision, and selling your practice requires Strategic Precision.” ~ Kathleen Coughlin

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Contact me to schedule: